Integration overview
About
Top Villas has an outstanding selection of over 8,500 homes in over 100 stunning destinations worldwide. Renowned as one of the finest rental agencies in the world, the Top Villas portfolio and company has grown substantially since its founding in 2010, and today it has offices in both the UK the USA, with 100,000+ happy customers staying every year. In addition to unlimited access to an extensive network of frequent, high-value travellers, Top Villas offers a professional, personalised service.
You can choose payment terms that suit you, alongside higher-than-average value transactions, often in excess of $6,000 per booking. You will be assigned a personal account manager to answer any queries or questions you have. Additionally, your properties will be visible to their extensive network of thousands of travel agents and affiliate partners, which opens up a wide audience.
Minimum requirements to connect
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Minimum number of properties: 1
Top Villas portfolio is curated to only select the best home in each area. All homes are considered however Top Villas will go through an internal vetting process before any homes are listed.
Integration model
Sync type | PULL |
Static data sync | Static data is pulled by Top Villas only once upon initial creation of the listing. If the host makes any updates in Rentals United, they need to reach out to Top Villas and arrange content update. |
Availability, Rates & Inventory sync |
ARI is pulled by Top Villas once every 24 hours Additionally, Rentals United sends live notifications to Top Villas |
Instant bookings | Yes |
Booking requests | Only in special cases. Booking requests will be sent to the host via email. |
Quote requests | No |
Reservation sync | Top Villas pushes reservations to Rentals United |
Reservation modifications |
Reservation modifications via Rentals United are not synchronised with Top Villas. Guests and hosts cannot modify the reservations via Top Villas. They need to reach out to the Top Villas Support Team and arrange the modification. In this case Top Villas modifies this reservation in Rentals United, too. |
Reservation cancellations |
Host needs to reach out to the Top Villas Support Team and arrange the cancellation. Guest can cancel the reservation by writing to Top Villas. In this case Top Villas cancels this reservation in Rentals United, too. |
Cancellation penalties | Cancel the reservations as the last option. Hosts who overuse the cancellation option may be removed from the website |
Additional info
Accepted locations | the USA, the Caribbean, Europe, Mexico |
Target guests | Mid to ultra high net worth families and business travellers |
Origin of the guests | All over the world including the USA, Canada, Brazil, Europe and the UAE |
Long stays (more than 30 days) | Yes |
Channel website | www.thetopvillas.com |
Inventory type
Pick & Choose | Top Villas will go through each listing to determine if they will appear on the Top Villas platform. |
Multi-units | Yes. For example if you manage an entire apartment complex,Top Villas would list each room as a separate listing. |
Channel performance
Top location | the USA, the Caribbean |
Top inventory type | High-end homes located in key destinations and vacation resorts |
Top performance season | Different destinations perform differently at different times, however the largest booking volume comes in January to April |
Key amenities |
Private pool Games room Movie room High-end finishes |
Best practices |
Offer a flexible cancellation policy and price parity All homes should have professional high resolution photography Homes should have as many fun and exciting amenities as possible |
Charges & Payments
Charging party | Top Villas charges the guest.Top Villas can pay the host via transfer or credit card. Payment terms vary between partners and Top Villas tries to be as accommodation as possible to go in line with the host's own payment terms |
Credit card details | N/A |
Commission
Commission | 15% |
Commission charging | Top Villas charges the commission on the rental rate only |
Commission application | Top Villas takes the commission from the prices received from Rentals United |
Contract & Onboarding
Average onboarding time | Within 14 working days |
Contact & Support
Support email for property managers | admin@thetopvillas.com |
Response time | Within 24 hours |